IT HelpDesk

Are you an experienced IT Help Desk Technician?

Then you are the perfect team member Arkevo Group is looking for!

IT Help Desk Technician responsibilities

• Perform troubleshooting using different diagnostic techniques
• Troubleshoot, diagnose, and resolve technical hardware and/or software issues
• Redirect unresolved issues to the next level of support personnel
• Provide feedback on processes and make recommendations on areas to improve
• Maintain technical documentation and service catalogue on installation of software, configuration of hardware and problem troubleshooting

• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions

• Knowledges on security systems (CCTV/ Alarm Systems), automation systems and switching are a plus.

We require:

• Good knowledge on Data room, Wi-Fi and Cabling
• Previous working experience as an IT Help Desk Technician
• In-depth knowledge of computer systems and mobile devices
• Hands on experience with diagnosing and resolving basic technical issues

We offer:

• Satisfactory and competitive payment starting from 1500 € (with agreement based on experience)
• Excellent working conditions
• Comfortable and Dynamic environment
• Regular employment contract

You can apply:

Email: marketing_department@arkevo-group.com

Phone: +355 67 706 6690